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If you have a question about anything on Waitrose Florist, take a look through some of our most frequently asked questions.
We deliver most of our flowers Monday to Sunday and plants Monday to Saturday, excluding Bank Holidays. Our Same Day range is delivered Monday to Saturday.
If you have a promo code, you can add this during checkout. Please note promo codes can't be combined or used with other offers.
Some of our bouquets include the vase or jug shown in the image and we will always mention this in the product name and within the 'At a glance' section. For flowers which don't include a vase or jug, you can add one from our wide range of extra gifts which also includes truffles, champagne and exclusive Emma Bridgewater ceramics - you can choose your extra gifts after you've selected ther delivery date and added your flowers to your trolley.
Within the 'At a glance' section on the product page, we state how many stems of flowers the bouquet is made up of (we don't include any stems of foliage within this number). Sometimes the stem count may seem quite low compared to how many flowers can be seen in the image and this is due to using flowers which have several buds per stem, such as lilies, spray roses or freesias.
We offer a freshness guarantee on all our flowers and plants and you can see what this is within the 'At a glance' section of the product page. As we want flowers to be enjoyed as long as possible in the recipients home, flowers are delivered in bud to allow them to gradually open and reveal their full beauty and the product image shows what our flowers will look like after they've been in the home for a few days. When the arrangement is delivered, please don't be concerned if the arrangement seems smaller than you expected - once the care instructions have been followed and the bouquet has been in the home for a few days, the buds will start opening and the arrangement will start to swell in size.
The majority of our flowers and indoor plants are suitable for hospital delivery, and we will mention this in the 'At a glance' section under additional information. However, we always recommend calling the hospital to check their policy regarding flowers and deliveries before placing your order.