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Payment information

At Waitrose we understand that the safety of your personal information is extremely important. We use all the security tools at our disposal to protect your personal data and your credit card information from unauthorised access.


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Payment options

We offer various ways for you to pay for your order including: Partnership Card; Paypal; Visa Debit (Delta); MasterCard; Delta; Maestro UK; American Express and John Lewis & Waitrose gift vouchers. You may use a combination of gift vouchers and any payment card we accept to pay for your order. Please note that there is a limit of ten gift vouchers per transaction. Unfortunately John Lewis Partnership giftcards cannot currently be redeemed on Waitrose Florist. We apologise for any inconvenience caused.


PayPal customers who would like to use PayPal payment method when placing an order can click on the "Checkout with PayPal" button when checking out. New PayPal users who would like to use PayPal as a payment method will be redirected to the PayPal website to sign up for an account and will be presented with the "Checkout with PayPal" option when they get back to the website.


Please note Luncheon Vouchers and Coupons cannot be use as a method of payment online. However they may be used when paying in branch.


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Credit and debit card safety

We take every step to ensure that your credit/debit card details are safe. Waitrose uses the latest technology to protect your credit and debit card details, and does not release personal information to any other company outside the John Lewis Partnership.


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How do I know the system is secure?

Waitrose uses the most up-to-date version of the Secure Sockets Layer (SSL) protocol to protect all the personal information you provide. This means that your information is encrypted and scrambled while in transit and cannot be read by anyone else.

By using these security methods, other visitors to the site are prevented from accessing or viewing your personal information at all times.


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Verified by Visa and MasterCard® SecureCode™

To give you even more confidence in shopping online with Waitrose, we’ve introduced Verified by Visa and Mastercard® SecureCode™. These services enhance your existing card account security against unauthorised use when you shop with us.

To use this service, you must first register with the bank or other organisation that issued your card. To find out more about these services, you can visit the following websites:


Verified by Visa

MasterCard® SecureCode™


Once you've registered and created your own private password with your bank, you will be automatically prompted at checkout to provide this password each time you make a purchase online.


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7 day delivery

so it's delivered just
when you want it

Freshness guarantee

offered with all our
flowers and plants

Exclusive designs

which aren't available
in our stores

Supporting British

growers throughout
the year